The Xiaomi 13T Pro is a great phone with an excellent camera. However, some users have been experiencing an issue where the camera app keeps crashing.
This can be a very frustrating issue, especially if you are trying to take a photo or video. There are a few things you can try to fix the Xiaomi 13T Pro Camera Keeps Crashing Issue. Follow the steps below:
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Step 1: Check camera permissions
Before diving into more complex troubleshooting steps, it’s crucial to verify that the Camera app has the necessary permissions to access the camera hardware. Here’s how to check and grant camera permissions on your Xiaomi 13T Pro:
- Open the Settings on your Xiaomi 13T Pro.
- Scroll down the Settings menu and locate the “Apps” option. Tap on “Manage apps” option.
- Within the Apps list, search for the “Camera” app. Tap on it to open the Camera app’s settings.
- Under the Camera app settings, tap on “App Permissions”. This will display a list of permissions granted or denied to the Camera app.
- Ensure that the “Camera”, “Microphone”, and “Storage” permissions are enabled. If any of these permissions are disabled, tap on the toggle switch next to them to enable them.
Once you’ve verified and enabled the necessary permissions, close the Settings and relaunch the Camera. Check if the crashing issue persists. If the issue remains, proceed to the next troubleshooting step.
Step 2: Force stop the Camera app
If the initial check of camera permissions didn’t resolve the issue, forcing the Camera app to stop and restart can sometimes fix minor glitches that may be causing the crashing behavior.
Here’s how to force stop the Camera app on your Xiaomi 13T Pro:
- Again Open “Camera” app from “Manage apps” option (Check previous steps).
- Under the Camera app settings, tap on “Force Stop”. This will abruptly close the Camera app, terminating any ongoing processes.
- Once the Camera app has been forced to stop, tap on the Camera app icon on your home screen or app drawer to relaunch it.
After restarting the Camera app, check if the crashing issue has been resolved. If the problem persists, proceed to the next troubleshooting step.
Step 3: Check for Conflicting Apps
Sometimes, another app might be using the camera simultaneously, causing the Camera app to crash. The “another app” refers to any app that is using the camera, including social media apps like Instagram and Facebook, video conferencing apps like Skype and Zoom, and streaming services like Netflix.
To check for conflicting apps, follow these steps:
- Open the multitasking screen on your Xiaomi 13T Pro.
- The multitasking screen will display a list of apps that are currently running in the background. Check if any other apps are using the camera. If so, close those apps.
Step 4: Remove third-party camera app
A third-party camera app for example Pixel Camera (GCam) conflicts with the stock Camera app on your Xiaomi 13T Pro and causes it to crash. This is because both apps are trying to access the same camera hardware simultaneously.
If you want to use any third-party camera app, or want to install Google Camera (GCam) on your Xiaomi 13T Pro, make sure you obtain it from a trusted source to avoid potential compatibility issues or security risks.
Step 5: Cool Down Your Xiaomi 13T Pro
The Xiaomi 13T Pro may overheat during heavy use especially when playing games or using fast chargers. This can cause the camera app to crash, displaying an error message asking you to cool down the phone.
Once your device has cooled down sufficiently, you can relaunch the camera app and resume taking pictures or videos.
Step 6: Clear the Camera cache
Clearing the camera app’s cache can often resolve issues related to camera crashing. Here’s a step-by-step guide on how to clear the camera app’s cache on the Xiaomi 13T Pro:
- Access the “Apps” section in the device settings.
- Again select the “Manage Apps” option.
- Tap on the “Camera” app.
- Tap on “Clear Data” to clear the cache.
Step 7: Software Updates
Ensure your Xiaomi 13T Pro is running the latest software version. Regular updates often resolve known software bugs that may be causing the shutdowns. To check for updates follow the steps below:
- Go to your device’s settings.
- Select “About phone”, and then tap on ”MIUI version”.
- Now tap on the “Check for updates” button.
Step 8: Factory Reset
As a last resort, consider performing a factory reset on your Xiaomi 13T Pro, which will erase all data and restore your phone to its default settings. Back up your data before proceeding, as it will be lost during the reset.
About Xiaomi 13T Pro:
The 13T Pro is a cutting-edge device that seamlessly integrates into the world of advanced connectivity. Boasting GSM, HSPA, LTE, and 5G technologies, it ensures a high-speed and reliable network experience. Launched on September 26, 2023, with immediate availability, this device features a sleek design with dimensions of 162.2 x 75.7 x 8.5 mm and a weight ranging from 200g to 206g, depending on the variant. Its robust build includes a glass front (Gorilla Glass 5), a glass back or silicone polymer back, and a plastic frame, making it durable and IP68 dust/water resistant up to 1.5m for 30 minutes.
The 13T Pro impresses with its immersive display—a 6.67-inch AMOLED screen with 144Hz refresh rate, Dolby Vision, HDR10+, and an incredible brightness of 1200 nits (HBM) and 2600 nits (peak). Under the hood, it runs on Android 13, upgradeable to Android 14, and is powered by the Mediatek Dimensity 9200+ (4 nm) chipset, featuring an octa-core CPU and the Immortalis-G715 MC11 GPU. The device offers ample storage with options of 256GB/512GB/1TB internal memory and 12GB/16GB RAM, utilizing UFS 4.0 technology.
The camera setup is remarkable, including a triple main camera (50 MP wide, 50 MP telephoto, 12 MP ultrawide) with Leica lens and impressive video capabilities up to 8K@24fps. The 20 MP selfie camera ensures stunning self-portraits. Additional features include stereo speakers, 24-bit/192kHz Hi-Res audio, advanced connectivity options, and a robust sensor suite.
Powering the device is a Li-Po 5000 mAh non-removable battery, supporting 120W wired charging, achieving a full charge in just 19 minutes. Available in Alpine Blue, Meadow Green, and Black, offering a premium and high-performing smartphone experience. Testing results showcase its outstanding performance, display quality, camera capabilities, loudspeaker excellence, and impressive battery endurance.
Conclusion
The Xiaomi 13T Pro camera crashing issue can be frustrating, but there are several steps you can take to troubleshoot and resolve it. By following the tips provided, you can help to prevent the issue from recurring and keep your phone taking great photos and videos.
If the issue persists after trying all the troubleshooting steps, contact Xiaomi support for further assistance.