Are you experiencing unexpected shutdowns on your Redmi Note 12R? This can be a frustrating experience, especially if you are in the middle of an important task.
One possibility is that the battery is not working properly. Another possibility is that there is a software bug that is causing the phone to shut down. In some cases, the issue may be caused by a third-party app.
There are a few things you can try to troubleshoot the issue and get your phone back up and running smoothly.
Contents
Identifying the Root Cause
Before delving into troubleshooting steps, it’s essential to identify the underlying cause of the unexpected shutdowns. Observe your phone’s behavior to determine if the shutdowns occur randomly or are triggered by specific actions or apps.
This information will guide you towards the most appropriate solution.
Hardware-Related Issues
Random shutdowns without specific triggers may indicate hardware problems. This could involve a faulty battery, overheating components, or internal hardware damage.
In such cases, seeking assistance from an authorized Xiaomi service center is recommended for proper diagnosis and repair.
Software-Related Issues
Software-related issues, often caused by bugs or glitches, can also lead to unexpected shutdowns. To address these, consider the following steps:
-
Software Updates:
Ensure your Redmi Note 12R is running the latest software version. Regular updates often resolve known software bugs that may be causing the shutdowns. To check for updates follow the steps below:
-
- Go to your device’s settings.
- Select “About phone”, and then tap on ”MIUI version”.
- Now tap on the “Check for updates” button.
-
Clear App Cache
Accumulated app cache data can sometimes interfere with system stability. To clear app cache follow the steps:
- Access the “Apps” section in the device settings.
- Again select the “Manage Apps” option.
- Find the specific app.
- Tap on “Clear Data” to clear the cache.
-
Uninstall Recently Installed Apps:
If the shutdowns began after installing a particular app, consider uninstalling it to determine if it’s causing the issue. To uninstall an app, go to Settings > Apps > Manage Apps > Select App > Uninstall.
-
Factory Reset:
As a last resort, consider performing a factory reset on your Redmi Note 12R, which will erase all data and restore your phone to its default settings. Back up your data before proceeding, as it will be lost during the reset.
Additional Preventive Measures
To minimize the risk of future unexpected shutdowns, consider the following practices:
- Avoid Overheating: Exposing your phone to extreme temperatures can damage the battery and trigger shutdowns. Avoid direct sunlight and prolonged usage in hot environments.
- Use Original Charger: Using substandard or non-original chargers can damage the battery and disrupt device stability. Stick to the original charger or a high-quality replacement.
- Monitor Battery Health: Regularly check your battery health to identify any potential issues early on. Open phone dialer and enter
*#*#6485#*#*. MB_06 is your battery health. - Update Apps Regularly: Keep your apps updated to ensure they are compatible with the latest software version and to address any potential bugs that could cause shutdowns.
About Redmi Note 12R:
The Redmi Note 12R, unveiled on June 28, 2023, is a versatile smartphone designed to deliver seamless connectivity and impressive performance. With support for GSM, CDMA, HSPA, EVDO, LTE, and 5G technologies, this device ensures a wide range of network compatibility. The phone’s sleek design features dimensions of 168.6 x 76.3 x 8.2 mm and a weight of 199 g, boasting a glass front and back with a plastic frame. It is also IP53 certified, providing dust and splash resistance for added durability.
Equipped with a 6.79-inch IPS LCD display featuring a 90Hz refresh rate and 550 nits brightness, the Redmi Note 12R offers an immersive visual experience with a resolution of 1080 x 2460 pixels. Running on Android 13 with MIUI 14, the smartphone is powered by the Qualcomm Snapdragon 4 Gen 2 chipset and an octa-core CPU (2×2.2 GHz Cortex-A78 & 6x Cortex-A55), along with an Adreno 613 GPU.
The device provides ample storage options with a microSDXC card slot and internal configurations of 128GB storage with 4GB, 6GB, or 8GB RAM options, as well as a 256GB variant with 8GB RAM. The Redmi Note 12R features a dual-camera setup on the back, including a 50 MP wide lens and a 2 MP macro lens, delivering detailed and vibrant photography. The front-facing 5 MP selfie camera ensures quality self-portraits. Additional features include 24-bit/192kHz Hi-Res audio, Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.3, NFC (market/region dependent), and a side-mounted fingerprint sensor. The device is powered by a non-removable 5000 mAh Li-Po battery with 18W wired charging and PD support. Available in Black, Blue, and Silver colors.
Conclusion
While unexpected shutdowns can be frustrating, there are several steps you can take to identify and resolve the issue. By following the troubleshooting steps outlined above, you can increase your chances of fixing the problem and getting your Redmi Note 12R back to its normal operation.
If the issue persists after trying the suggested solutions, it is recommended to contact Xiaomi support for further assistance.