Are you experiencing unexpected shutdowns on your Redmi 12 5G? This can be a frustrating experience, especially if you are in the middle of an important task.
One possibility is that the battery is not working properly. Another possibility is that there is a software bug that is causing the phone to shut down. In some cases, the issue may be caused by a third-party app.
There are a few things you can try to troubleshoot the issue and get your phone back up and running smoothly.
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Identifying the Root Cause
Before delving into troubleshooting steps, it’s essential to identify the underlying cause of the unexpected shutdowns. Observe your phone’s behavior to determine if the shutdowns occur randomly or are triggered by specific actions or apps.
This information will guide you towards the most appropriate solution.
Hardware-Related Issues
Random shutdowns without specific triggers may indicate hardware problems. This could involve a faulty battery, overheating components, or internal hardware damage.
In such cases, seeking assistance from an authorized Xiaomi service center is recommended for proper diagnosis and repair.
Software-Related Issues
Software-related issues, often caused by bugs or glitches, can also lead to unexpected shutdowns. To address these, consider the following steps:
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Software Updates:
Ensure your Redmi 12 5G is running the latest software version. Regular updates often resolve known software bugs that may be causing the shutdowns. To check for updates follow the steps below:
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- Go to your device’s settings.
- Select “About phone”, and then tap on ”MIUI version”.
- Now tap on the “Check for updates” button.
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Clear App Cache
Accumulated app cache data can sometimes interfere with system stability. To clear app cache follow the steps:
- Access the “Apps” section in the device settings.
- Again select the “Manage Apps” option.
- Find the specific app.
- Tap on “Clear Data” to clear the cache.
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Uninstall Recently Installed Apps:
If the shutdowns began after installing a particular app, consider uninstalling it to determine if it’s causing the issue. To uninstall an app, go to Settings > Apps > Manage Apps > Select App > Uninstall.
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Factory Reset:
As a last resort, consider performing a factory reset on your Redmi 12 5G, which will erase all data and restore your phone to its default settings. Back up your data before proceeding, as it will be lost during the reset.
Additional Preventive Measures
To minimize the risk of future unexpected shutdowns, consider the following practices:
- Avoid Overheating: Exposing your phone to extreme temperatures can damage the battery and trigger shutdowns. Avoid direct sunlight and prolonged usage in hot environments.
- Use Original Charger: Using substandard or non-original chargers can damage the battery and disrupt device stability. Stick to the original charger or a high-quality replacement.
- Monitor Battery Health: Regularly check your battery health to identify any potential issues early on. Open phone dialer and enter
*#*#6485#*#*. MB_06 is your battery health. - Update Apps Regularly: Keep your apps updated to ensure they are compatible with the latest software version and to address any potential bugs that could cause shutdowns.
About Redmi 12 5G:
The Redmi 12 5G, unveiled on August 1, 2023, and released on August 4, is a feature-packed smartphone that brings 5G connectivity to users. Boasting a hybrid dual SIM setup with Nano-SIM support and dual stand-by functionality, this device is designed with durability in mind, featuring an IP53 rating for dust and splash resistance. The body is crafted with a combination of Gorilla Glass on the front and back, held together by a sturdy plastic frame.
Equipped with a large 6.79-inch IPS LCD display offering a 90Hz refresh rate and 550 nits of brightness, the Redmi 12 5G provides an immersive visual experience. Running on Android 13 with MIUI 14, the smartphone is powered by the Qualcomm Snapdragon 4 Gen 2 chipset, featuring an octa-core CPU and Adreno 613 GPU. Memory options include 128GB storage with 4GB, 6GB, or 8GB RAM configurations, along with a microSDXC card slot for expandable storage.
In the camera department, the Redmi 12 5G features a dual main camera setup with a 50 MP wide lens and a 2 MP depth sensor, complemented by LED flash and HDR support. The selfie camera is an 8 MP wide lens that supports HDR. With additional features such as a side-mounted fingerprint sensor, accelerometer, compass, and virtual proximity sensing, this device ensures a secure and intuitive user experience. The 5000 mAh non-removable battery supports 18W wired charging and PD technology. Available in Jade Black, Pastel Blue, and Moonstone Silver.
Conclusion
While unexpected shutdowns can be frustrating, there are several steps you can take to identify and resolve the issue. By following the troubleshooting steps outlined above, you can increase your chances of fixing the problem and getting your Redmi 12 5G back to its normal operation.
If the issue persists after trying the suggested solutions, it is recommended to contact Xiaomi support for further assistance.