Are you experiencing unexpected shutdowns on your Poco M6 Pro? This can be a frustrating experience, especially if you are in the middle of an important task.
One possibility is that the battery is not working properly. Another possibility is that there is a software bug that is causing the phone to shut down. In some cases, the issue may be caused by a third-party app.
There are a few things you can try to troubleshoot the issue and get your phone back up and running smoothly.
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Identifying the Root Cause
Before delving into troubleshooting steps, it’s essential to identify the underlying cause of the unexpected shutdowns. Observe your phone’s behavior to determine if the shutdowns occur randomly or are triggered by specific actions or apps.
This information will guide you towards the most appropriate solution.
Hardware-Related Issues
Random shutdowns without specific triggers may indicate hardware problems. This could involve a faulty battery, overheating components, or internal hardware damage.
In such cases, seeking assistance from an authorized Xiaomi service center is recommended for proper diagnosis and repair.
Software-Related Issues
Software-related issues, often caused by bugs or glitches, can also lead to unexpected shutdowns. To address these, consider the following steps:
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Software Updates:
Ensure your Poco M6 Pro is running the latest software version. Regular updates often resolve known software bugs that may be causing the shutdowns. To check for updates follow the steps below:
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- Go to your device’s settings.
- Select “About phone”, and then tap on ”MIUI version”.
- Now tap on the “Check for updates” button.
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Clear App Cache
Accumulated app cache data can sometimes interfere with system stability. To clear app cache follow the steps:
- Access the “Apps” section in the device settings.
- Again select the “Manage Apps” option.
- Find the specific app.
- Tap on “Clear Data” to clear the cache.
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Uninstall Recently Installed Apps:
If the shutdowns began after installing a particular app, consider uninstalling it to determine if it’s causing the issue. To uninstall an app, go to Settings > Apps > Manage Apps > Select App > Uninstall.
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Factory Reset:
As a last resort, consider performing a factory reset on your Poco M6 Pro, which will erase all data and restore your phone to its default settings. Back up your data before proceeding, as it will be lost during the reset.
Additional Preventive Measures
To minimize the risk of future unexpected shutdowns, consider the following practices:
- Avoid Overheating: Exposing your phone to extreme temperatures can damage the battery and trigger shutdowns. Avoid direct sunlight and prolonged usage in hot environments.
- Use Original Charger: Using substandard or non-original chargers can damage the battery and disrupt device stability. Stick to the original charger or a high-quality replacement.
- Monitor Battery Health: Regularly check your battery health to identify any potential issues early on. Open phone dialer and enter
*#*#6485#*#*. MB_06 is your battery health. - Update Apps Regularly: Keep your apps updated to ensure they are compatible with the latest software version and to address any potential bugs that could cause shutdowns.
About Poco M6 Pro:
The Poco M6 Pro, announced on January 11, 2024, and released on January 12, brings a compelling blend of impressive features and specifications. Boasting a versatile network connectivity with GSM, HSPA, and LTE technologies, the device supports a wide range of 2G, 3G, and 4G bands, ensuring reliable communication across various networks.
The smartphone’s body, with dimensions of 161.1 x 75 x 8 mm and weighing 179 g, strikes a balance between portability and a robust build. It features a Hybrid Dual SIM configuration with IP54 dust and splash resistance, providing durability in challenging environments.
The Poco M6 Pro offers an immersive visual experience with its 6.67-inch AMOLED display, featuring a 120Hz refresh rate and a peak brightness of 1300 nits. The screen’s 1080 x 2400 pixel resolution, protected by Corning Gorilla Glass 5, delivers vibrant colors and sharp details. Powered by Android 13 with MIUI 14, the phone runs on the Mediatek Helio G99 Ultra chipset, equipped with an octa-core CPU and Mali-G57 MC2 GPU.
The device comes with ample memory options, including a microSDXC card slot for expandable storage, and internal configurations of 256GB with 8GB RAM or 512GB with 12GB RAM. The main camera setup comprises a versatile triple-lens system featuring a 64 MP wide lens, an 8 MP ultrawide lens, and a 2 MP macro lens.
The selfie camera is a 16 MP wide lens, capable of recording videos at 1080p@30/60fps. Other notable features include a 5000 mAh non-removable battery with 67W wired charging, dual speakers, 3.5mm jack, and a comprehensive set of connectivity options such as Wi-Fi, Bluetooth 5.2, NFC, and USB Type-C 2.0. the Poco M6 Pro offers a competitive package for users seeking a feature-rich and performance-oriented smartphone.
Conclusion
While unexpected shutdowns can be frustrating, there are several steps you can take to identify and resolve the issue. By following the troubleshooting steps outlined above, you can increase your chances of fixing the problem and getting your Poco M6 Pro back to its normal operation.
If the issue persists after trying the suggested solutions, it is recommended to contact Xiaomi support for further assistance.