Are you experiencing unexpected shutdowns on your Poco M6 Pro 5G? This can be a frustrating experience, especially if you are in the middle of an important task.
One possibility is that the battery is not working properly. Another possibility is that there is a software bug that is causing the phone to shut down. In some cases, the issue may be caused by a third-party app.
There are a few things you can try to troubleshoot the issue and get your phone back up and running smoothly.
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Identifying the Root Cause
Before delving into troubleshooting steps, it’s essential to identify the underlying cause of the unexpected shutdowns. Observe your phone’s behavior to determine if the shutdowns occur randomly or are triggered by specific actions or apps.
This information will guide you towards the most appropriate solution.
Hardware-Related Issues
Random shutdowns without specific triggers may indicate hardware problems. This could involve a faulty battery, overheating components, or internal hardware damage.
In such cases, seeking assistance from an authorized Xiaomi service center is recommended for proper diagnosis and repair.
Software-Related Issues
Software-related issues, often caused by bugs or glitches, can also lead to unexpected shutdowns. To address these, consider the following steps:
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Software Updates:
Ensure your Poco M6 Pro 5G is running the latest software version. Regular updates often resolve known software bugs that may be causing the shutdowns. To check for updates follow the steps below:
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- Go to your device’s settings.
- Select “About phone”, and then tap on ”MIUI version”.
- Now tap on the “Check for updates” button.
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Clear App Cache
Accumulated app cache data can sometimes interfere with system stability. To clear app cache follow the steps:
- Access the “Apps” section in the device settings.
- Again select the “Manage Apps” option.
- Find the specific app.
- Tap on “Clear Data” to clear the cache.
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Uninstall Recently Installed Apps:
If the shutdowns began after installing a particular app, consider uninstalling it to determine if it’s causing the issue. To uninstall an app, go to Settings > Apps > Manage Apps > Select App > Uninstall.
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Factory Reset:
As a last resort, consider performing a factory reset on your Poco M6 Pro 5G, which will erase all data and restore your phone to its default settings. Back up your data before proceeding, as it will be lost during the reset.
Additional Preventive Measures
To minimize the risk of future unexpected shutdowns, consider the following practices:
- Avoid Overheating: Exposing your phone to extreme temperatures can damage the battery and trigger shutdowns. Avoid direct sunlight and prolonged usage in hot environments.
- Use Original Charger: Using substandard or non-original chargers can damage the battery and disrupt device stability. Stick to the original charger or a high-quality replacement.
- Monitor Battery Health: Regularly check your battery health to identify any potential issues early on. Open phone dialer and enter
*#*#6485#*#*. MB_06 is your battery health. - Update Apps Regularly: Keep your apps updated to ensure they are compatible with the latest software version and to address any potential bugs that could cause shutdowns.
About Poco M6 Pro 5G:
The Poco M6 Pro 5G, announced on August 5th, 2023, is a feature-packed smartphone offering great value for its price. It supports a wide range of network technologies including GSM, HSPA, LTE, and 5G, ensuring connectivity in various environments. With its dimensions of 168.6 x 76.3 x 8.2 mm and weight of 199g, it’s relatively compact and lightweight. The device boasts a large 6.79-inch IPS LCD display with a high refresh rate of 90Hz and a resolution of 1080 x 2460 pixels, protected by Corning Gorilla Glass.
Running on Android 13 with MIUI 14, powered by the Qualcomm Snapdragon 4 Gen 2 chipset and Adreno 613 GPU, the Poco M6 Pro 5G promises smooth performance for everyday tasks and gaming. It offers multiple memory configurations, ranging from 64GB to 256GB internal storage with varying RAM capacities.
In terms of photography, it features a dual rear camera setup with a 50 MP main sensor and a 2 MP depth sensor, along with an 8 MP front-facing camera for selfies. The device also comes equipped with a variety of connectivity options including Wi-Fi, Bluetooth, GPS, and NFC, along with a side-mounted fingerprint sensor for added security.
The Poco M6 Pro 5G is powered by a large 5000 mAh battery with support for 18W wired charging via USB Type-C. It’s available in two color options: Power Black and Forest Green, making it an attractive option for budget-conscious consumers seeking a capable 5G smartphone.
Conclusion
While unexpected shutdowns can be frustrating, there are several steps you can take to identify and resolve the issue. By following the troubleshooting steps outlined above, you can increase your chances of fixing the problem and getting your Poco M6 Pro 5G back to its normal operation.
If the issue persists after trying the suggested solutions, it is recommended to contact Xiaomi support for further assistance.